Privacy Policy
How Shedance AI collects, uses, retains, and protects information when you use the service.
Last updated: 2026-08-10
Privacy Policy
Last updated: August 10, 2026
This Privacy Policy explains how Shedance AI collects, uses, and protects information when you use shedance.ai and its AI video creation services.
Information we collect
We may collect account details, billing and transaction records, support messages, product usage data, device and log information, and the images, prompts, and other content you submit to create videos.
How we use information
We use information to operate and secure the service, process generations and payments, provide support, prevent abuse, improve reliability, and comply with legal obligations. We do not sell personal information.
Uploaded and generated content
Uploaded images and generated results may be processed by infrastructure and AI service providers solely to deliver the requested service. Do not upload content you do not own or have permission to use.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, legal compliance, dispute resolution, and security. No system is completely secure, but we use reasonable technical and organizational safeguards.
Your choices
Depending on your location, you may request access, correction, deletion, or export of personal information. You may also manage or delete eligible creations from your account.
Contact
For privacy questions or requests, contact support@shedance.ai.